Cancellation & Refund Policy

Order Cancellation

  • Orders can be cancelled before dispatch
  • Once shipped, cancellation may not be possible

Refund Policy

  • Refunds are processed within 5–7 business days
  • Refunds will be credited to the original payment method

Damaged or Incorrect Products

  • Report within 24 hours of delivery
  • Replacement or refund will be provided after verification

Non-Refundable Cases

  • Products damaged due to misuse
  • Requests made after the allowed timeframe

For assistance, contact support@jaldex.in